Privacy Policy

SoloWords into Action found at https://solowords.com is a blog written and managed by Eliana Cordoba under Los Coco LLC. Solowords is a trademark of Los Coco LLC.

Your privacy and the privacy of all users of HYPERLINK “https://solowords.com” and customers of Los Coco LLC is of the highest priority. This Privacy Policy is designed to assist you in understanding what information we gather from you, how it may be used by us, how it is protected and to assist you in making informed decisions when using our site and our products and services. If you have any question, please contact us. Los Coco LLC reserves the right, at its sole discretion to make modifications, alterations or updates to this Privacy Policy at any time. Please periodically check this Privacy Policy for any modifications, alterations, or updates.

CUSTOMER INFORMATION
If you sign up to our newsletter or request information from us through our online forms, we store all the related information you provide (such as name, email, address, etc.) to assist us in responding to your request. The information you provide will be kept confidential and used to support your customer relationship with SoloWords and Los Coco LLC. When you order products from Los Coco LLC, you may be asked to provide contact information or personal information that we use to fulfill your order. If you have ordered a custom product from Los Coco LLC, we may save the information you have provided so that you may make any necessary changes, reorder, or create a new product.

When you choose to purchase products or services from Los Coco LLC or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide your name, mailing address, email address, credit card number, home and business number, and other information as necessary. If Los Coco LLC has trouble processing your order, we’ll use this information to contact you. Los Coco LLC saves this information in the event that you choose to order from us again. Please note that Los Coco LLC uses an outside shipping company and a credit card processing company to deliver your order and bill you for that order. These companies are permitted to use such information solely to process and deliver your order and are not permitted to retain share, store or use such information for any other purpose. If you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. Our Web site may utilize a standard technology called “cookies.” “Cookies” are small pieces of data, or data files, which are sent by a web site to your web browser and are stored on your computer. This information helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers, or other highly confidential information. The personal information we collect is primarily intended to offer better customer service to improve communications. When a purchased item is not immediately available, many of our customers appreciate receiving an email to update the status of their order. We may need to contact customers by phone, postal mail, or email if questions arise regarding their order.

NEW SERVICES AND CHANGES

Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. If you desire not to receive these offers, simply click on the unsubscribe bottom to be removed from our recipients list.

SECURITY POLICY

The confidentiality of our customers’ information is of the utmost importance to us. Los Coco LLC has security measure in place to protect against the loss, misuse, and alteration of the information that we obtain from you. Our policy is to treat all files, documents, and data submitted by our customers with the utmost care and confidentiality. As with all electronic transactions, however, the security of your information can never be 100% guaranteed.

SHARING YOUR INFORMATION

Los Coco LLC may share aggregated demographic information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

UPDATE YOUR INFORMATION

To update your contact information, just contact us including your previous and current full name, mailing address, email address, and phone number.

LINKS

This Privacy Policy applies only to Solo Words and HYPERLINK https://solowords.com. You should be aware that through links you may be directed to other sites that we do not control. Los Coco LLC has no control over the privacy policies or practices of these other sites and is not responsible for the privacy practices or the content of web sites to which we link, list, rank or identify by means of a search. Los Coco LLC takes no responsibility for the products, services, policies or actions of third parties or the content of third party web sites. We encourage you to be aware when you are leaving our site and to read the privacy policies of each web site you visit.

PROTECTION CHILDREN’S PRIVACY

The services and products provided by Los Coco LLC are not directed toward children less than 13 years of age, nor do we knowingly make such services directed to children or any subscribers who are under age.

GENERAL PRIVACY PROVISIONS

Notwithstanding this Privacy Policy, Los Coco LLC reserves the right to disclose any information or documents that, in its sole discretion, are reasonably necessary to protect Los Coco LLC or its business, including but not limited to complying with a court order, order from any administrative body or law enforcement officials. Los Coco LLC reserves the right to disclose such information or documents without a subpoena, warrant or other court order in certain situation, including but not limited to instances where you: (i) are in violation of the Terms & Conditions Statement governing this site; (ii) have engaged, or are alleged to have engaged, in any activity purporting to infringe upon the intellectual property rights of another; or (iii) have engaged, or are alleged to have engaged, in any other illegal conduct or activity. Los Coco LLC reserves the right to disclose your personal information whenever required by any court, administrative body or law enforcement agency. Los Coco LLC also reserves the right to report any suspected illegal activity to such entities for investigation and prosecution. If you have any questions or comments concerning this Privacy Statement, please contact us.